Refund policy
Return & Refund Policy
Last updated: May 21, 2026
Thank you for shopping with us. Customer satisfaction is important to us, and we want you to shop with confidence.
Free Returns
We offer free returns on eligible items within 30 days of delivery.
To qualify for a return:
- Items must be unused, unworn, and in original condition
- Items must be returned in the original packaging
- Proof of purchase or order confirmation is required
How to Start a Return
To request a return:
- Contact our support team with your order number
- We will provide return instructions and a prepaid return label if your return is approved
- Package the item securely and send it back using the provided label
Returns sent without prior approval may not be accepted.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the item and packaging
We will gladly replace the item or issue a full refund at no additional cost.
Refunds
Once your return is received and inspected, we will notify you about the status of your refund.
If approved:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for your bank or card provider to process the refund
Non-Returnable Items
The following items cannot be returned:
- Final sale or clearance items
- Gift cards
- Personalized or custom-made products
- Used or damaged items caused by normal wear or misuse
Exchanges
We only replace items if they are defective, damaged, or the wrong item was received.
Order Cancellations
Orders may be canceled within 12 hours of purchase. After that time, orders may already be processed for shipping and cannot be canceled.
Contact Us
If you have questions about this Return Policy, please contact us through our store’s contact page or support email.